return policy
Return and Refund Policy
Our Return Policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items include
- Gift cards
- Downloadable software products
- Some health and personal care items
Eligibility for Returns
- Products must be unused and in the same condition that you received them.
- Products must be in the original packaging.
- Return requests must be made within 20 days of the purchase date.
Refund Process
- Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 20 days.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective product).
- If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.
Exchange Policy
- If you need to exchange a product, follow the same return process, and specify that you would like an exchange.
Contact Information
- If you need to exchange a product, follow the same return process, and specify that you would like an exchange.
